Helping a company shift from neutral to overdrive.
“In a competitive and rapidly changing marketplace, speed and execution are critical”
Brenda K. Tsai, Global Head of Marketing
FactSet
What they needed:
- To enhance the quality of diagnosis and research, this client needed a way to foster worldwide collaboration.
- Due to commitments made a year earlier, the team needed to design, produce and launch a new collaboration method in four weeks.
- There were many points of view on what to launch.
How it’s traditionally done:
- Spend months planning and strategizing, and assume that “If we build it, they will come.”
How we did it:
Within the four-week deadline, we:
- Conducted one-on-one customer engagement conversations with 40 CV researchers worldwide.
- Leveraged insights from other industries to inspire new ideas.
- Used rapid experimentation and prototyping to confirm the value of four alternative collaboration platforms.
- Worked closely with customers to rank the benefits and features that would make customers want to use the platform.
- Helped the team secure Letters of Intent from customers.
- Designed the launch event and helped sign beta partners.
How it worked out:
- Within the four-week deadline, we developed and launched a breakthrough collaborative platform to accelerate innovation in cardiovascular diagnosis and treatment.